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Return Policy

 

Cancellation Policy:

An order may be canceled within 3 business days after the order is placed.  If the order is cancelled before the product is shipped, there will be no charges made to the buyer.  If the order is canceled after the product has been shipped, the buyer may return the product unopened for a full refund (minus any shipping charges).  A refund will be made within 3 business days after The Software Farm, Inc. receives the returned package.

Return Policy:

All products purchased from the Software Farm are backed by a 30 day money-back guarantee as long as the product has not been damaged in any way.  Anyone returning a product must contact the Software Farm either by phone at (800) SOFTFARM or by e-mail at service@softwarefarm.com  for instructions on obtaining a Return Merchandise Authorization (RMA) number.  All returns require an RMA number.

The product should be returned in the original packaging along with proof of purchase.  Returnee is responsible for all return shipping costs and no refund will be made for original shipping costs.  Returnee must signify in writing that no copies of any kind were made of any material in the package.  The RMA number issued by the Software Farm must be legibly written on the outside of all returned packages.  A refund will be made within 3 business days after The Software Farm, Inc, receives the returned package.  If stated conditions have not been met, the package will be refused.

 

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